FAQ
- How do I place an order?
To place an order, simply browse our website, select the desired items, and add them to your shopping cart. Proceed to checkout, where you'll provide your shipping and payment information. Once the order is confirmed, you'll receive an email confirmation with your order details.
- What payment methods do you accept?
Cash on Delivery all over Pakistan.
- How can I track my order?
After your order is processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your package through our website or the courier's website.
- What is your shipping policy?
We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and the shipping method selected. Please refer to our Shipping & Delivery page for more details.
- Do you offer international shipping?
No, right now, we are just offering our services all over Pakistan only.
- Can I modify or cancel my order after it has been placed?
Once an order has been placed, it enters our system for processing immediately. Therefore, modifications or cancellations may not always be possible. Please contact our customer service team as soon as possible if you need assistance with your order.
- What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 15 days of receipt for a refund or exchange. Please see our Returns & Exchanges page for detailed instructions.
- How can I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us via email at whitenestpk@gmail.com, or through our Contact Us page on the website.
- Do you offer discounts or promotions?
Yes, we occasionally offer discounts, promotions, and special offers to our customers. Be sure follow us on social media to stay updated on the latest deals and promotions. Additionally, keep an eye out for any discount codes during checkout.